Servient's Document Review component has been used in legal reviews ranging in case size from a few thousand documents to regulatory investigations involving millions of documents amidst terabytes of data.
State-of-the-art and battle tested, Servient Document Review has been fine tuned to provide faster document access and has an intuitively designed user interface that reduces mouse clicks and increases reviewer efficiency.
Unlock powerful review workflow options and gain up to 40% in reviewer productivity by identifying email within a thread based upon content analysis of each email in the data set.
Servient's analytics identifies the email positioned at the "Top of the Thread" and then verifies that the text of all email tagged as a member of the thread is included within the inline message portion of the Top of the Thread mail.
The reviewer can read the Top of the Thread email and instantly mark the other email in the thread without the need to review each separate email. All email attachments are identified within the thread so that they can be reviewed with the Top of the Thread message.
And Servient goes yet further and identifies related threads so that the reviewer can quickly review all similar threads at the same time.
Documents are automatically visually organized into Concept Groupings based upon Servient's proprietary text analytics and then into sub-topics.
Concept Groups can be used to organize the legal review. Allowing reviewers to consider documents related to the same topic increases the speed of review and quality of the review calls.
Concept Groupings also improve the search and analysis of documents. Counsel can visualize the Concept Groups and sub-topics related to the documents returned by any search performed in the Servient Document Review component.
Servient classifies duplicates to increase the efficiency of the review workflow. Servient identifies binary files and email that are identical and tags them as "Exact Duplicates." The review workflow is built to allow the cascading of review calls to all Exact Duplicates without the need to review each duplicate instance of the document.
Servient also identifies documents that contain the exact same textual content but have some difference in the file metadata. These "Content Duplicates" show the reviewer just the differences in metadata to allow for quick review of like documents. For example, a Word document that has been converted into a PDF will be identified as a Content Duplicate and the reviewer need not look at both files.
As the Document Review component is an integrated portion of the Servient E-Discovery platform, records of any duplicate suppressed during either the initial data load or the Early Document Assessment phase are recorded so that Counsel can track and report on the duplicates identified at all stages of the E-Discovery process.
Servient's text analytics identifies document that contain minor differences. Counsel can specify the threshold for the near duplicate algorithm to control the level of differences to be detected.
For example, various versions of a contract that have been assigned for review will be detected and presented to the user as a group of "Near Duplicates".
Servient automatically displays a comparison of the near duplicate documents, highlighting the differences in the text so that the reviewer can quickly review all near duplicates and make the review call consistent.
Servient contains a complete review team management module to handle high volume e-discovery projects. The review manager automatically generates review batches based upon the rules set by Counsel. The reviewers are then automatically assigned review batches.
Detailed real-time statistics regarding the review are only a click away. Information such as individual reviewer productivity and overall status of the project are just two examples of the extensive information available to Counsel to manage the review.
Counsel can quickly assign review calls, issue tags and organize documents in subsets with a single click. Any document returned by a search, or any document contained in a concept Group or sub-topic can be selected and bulk tagged.
Bulk tagging is the perfect tool for running presumptive privilege filters to assign likely privilege documents for special review treatment.
Servient Document Review allows the reviewer to redact content from documents. Servient automatically generates an image-based document (removing any hidden text layer) and allows the reviewer to "burn in" the redaction box.
Security roles control whether a user can toggle back and see the un-redacted version of a document. The reviewer can also delete or edit the redactions from within the application.
Servient maintains an audit table recording the full history of each review call made on the documents. Counsel can use the history of review to cure any anomalies they detect during the manual review or recover from errors identified during the review process.
Say goodbye to the dark ages of e-discovery where counsel wrote down simplistic search terms to be run by a TIFF vendor who charged by the page. Now see what you have been missing and save your client money.
Servient provides a full reporting engine allowing counsel to generate reports including almost every field in the database. The report engine can quickly generate privilege logs, exhibit lists, etc., to speed case preparation.
